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Learn to think like a leader

As talents of The Hospitalitist, we are ambitious to move through the phases to become leaders and gain managerial skills. The following are a few tips on how to think like a good leader in situations where you can find yourself in charge (now or in the future).

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  1. Master how to ask the small yes first

Good leaders are good at getting people to do things they wouldn’t normally do.

Two researchers—Jonathan Freedman and Scott Fraser, decided to test how exactly to get people to do something. They went door-to-door in a small neighborhood and asked people if they would put a large sign on their front lawn that said “Drive Carefully.” Only 20% of people said that they would put the sign up in their yard. Then, they asked people if they would put a smaller three-inch sign saying “Drive Carefully” in their window. Many more people said yes to this. Then, the researchers came back three weeks later and asked those same people to put the much bigger sign in their yard. This time, 76% of the people said they would put the larger sign on their lawn.

This example is the perfect example of how asking for a small request first will help you get a ‘yes’ to a bigger request later. Why does this work? People who first put the small sign up began to feel helpful. They also went into a mental, as well as a physical agreement with the researchers to drive safely. In fact, these people most likely felt like very good citizens for putting the sign up. Therefore, when researchers returned and asked for the larger sign, they had very few barriers to break. The homeowners had already been in agreement with the researchers, had already thought of themselves as helpful citizens and they had already changed the look of their house by adding a message. Making it bigger would take very little mental change, and this is why 76% said yes the second time.

Leaders never start with the big ask. They know that they have to get small efforts in first, and earn the big one.

  1. Higher expectations lead to higher effect

If you want to motivate the people around you, studies show that social rewards such ad receiving praise (rather than cash) is the best way to motivate participants. Most of our society is structured around using cash motivators to increase our happiness due to the fact that we are living in a strong consumerist society. When you perform well at your job, you get a salary increase. When you want to reward an employee, you give them a bonus. When you need to incentivize a child to do well, you dole out an allowance.

However, when researchers asked 48 participants to complete a finger-tapping activity, the groups that received praise for their performance showed a significantly higher rate of improvement relative to other participants.

Why is this the case?

First, the researchers also discovered that social rewards, like praise and recognition, are registered in the same part of the brain that lights up when the subject is rewarded with actual money! Second, when you assign someone a positive label, like having high intelligence or being a good person, that actually causes them up to live up to that label.

Good leaders constantly give their team and those around them genuinely good labels (it doesn’t work if you are fake or manipulative.) They want everyone around them to live up to their best selves.

 

By Akvile Varnelyt

SOURCE:

http://www.scienceofpeople.com/2015/09/9-ways-to-think-like-a-leader/

Door: Maarten Vooijs
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